Privacy Policy

Last updated: January 2025

1. Introduction

Australis Food Group is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store and disclose your information when you visit our website, make a purchase or interact with our services.

2. What Information We Collect

We may collect the following types of personal information:

  • Name and contact details (email, phone number, address)
  • Order and purchase information
  • Account login details
  • Payment and billing information (processed securely by third-party providers)
  • Website usage data, cookies and analytics

3. How We Use Your Information

Your information may be used for:

  • Processing and fulfilling orders
  • Customer support and communications
  • Website improvement and analytics
  • Email marketing (with your consent)
  • Fraud prevention and security compliance

4. Sharing Your Information

We do not sell your personal information. We may share your data with:

  • Trusted service providers (e.g., payment gateways, shipping partners)
  • Analytics and marketing platforms
  • Law enforcement where required by law

5. Cookies & Tracking

Our website uses cookies and similar technologies to improve your browsing experience, analyse traffic and personalise content. You can manage cookie settings through your browser.

6. Your Rights

You may request to:

  • Access your personal information
  • Update or correct your information
  • Delete your data (subject to legal requirements)
  • Opt out of marketing communications

7. Data Security

We take reasonable steps to protect your information from unauthorised access, modification or disclosure. However, no online service is completely secure.

8. Third-Party Websites

Our site may contain links to external websites. We are not responsible for the privacy practices of those third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date listed above.

10. Contact Us

For privacy-related questions, contact us at:
Email: info@australisfoodgroup.com
Address: Suite 2, Level 22/66 Goulburn St, Sydney NSW 2000